Cleaning - not cleaning properly.

Most complaints about poor cleaning are not the detergent. They are often traced back to low water temperature, debris in the filter, no rinse additive, or poor loading practices. See also question about water temperature.

Cool Dry switch question.

The cool dry-heat dry switch will turn the heating element on or off during the drying section of the cycle. The dishes can dry quite well without the use of added heat. So if not in a hurry simply allow to air dry and save electricity. To speed up this process open the door when the cycle is complete. This will let the steam and excess moisture escape, and hasten drying.

My dishwasher is leaking . Why?

Leaking water from the door? Check the door gasket for a hole or split. Also check the rotation holes in the end of the spray arm because dirt here can cause leaks. Old, stale, detergent can also cause leaks. Using detergent not made specifically for dishwashers can cause this problems. Make sure machine is level - if too low at front water can leak out beneath door. Use the detergent dispenser - too much detergent can cause over sudsing, resulting in leakage.

Stains on glasses. Any advice?

White spots or grit on the glasses is often from lack of rinse additive. Check your additive level regularly. Open door during wash to see if upper spray arm is turning.

Water temperature - is it important?

Most dishwashers require water temperature of approximately 120 to 140 degrees Fahrenheit. Lower temperature can cause poor cleaning. If water temperature is too low it cannot interact properly with the detergent to clean the dishes.

Test the water temperature by running water in kitchen sink for one minute. Then check using a thermometer. If water takes a long time to heat this indicates your water tank is distant from kitchen area.