Frequently Asked Questions - Refrigerator

My fridge doors lost their level. What should I do to fix it?
If a top mount (freezer on top) refrigerator doors not level usually a simple matter to correct. If freezer door not level, loosen (do not remove) top freezer hinge bolts. This allows hinge assembly to move and the door to be raised or lowered. Adjust to level and re-tighten hinge bolts. If refrigerator the lower door not level then usually because the lower hinge assembly is worn. Could also be because the refrigerator feet or wheels are not adjusted properly. Feet can be raised or lowered to correct, while wheels are often adjusted via an adjustment bolt at front of refrigerator. Check Use and Care manual.

Why ice from my ice cubes have a plastic taste?
With a new refrigerator discard the first 2 or 3 productions of ice. This allows any plastic from the water supply system or supply lines to be leeched out of the lines. If using ice cube trays wash them regularly, they can pick up odours. If taste continues, replace old trays. They may be starting to deteriorate due to age.

I decided to move my fridge to the new place. Can I lay it down?
Refrigerators should always be shipped in an upright fashion. If laid down during a move, allow 12 to 24 hours before restarting. If any unusual noises are heard after startup turn off immediately and call service company.

Strong odour from interior. Any advice?
If an odour occurs in refrigerator check the operating temperature with a good quality thermometer.  The temperature should be approximately:  +5 degrees Fahrenheit in the freezer, and +38 degrees Fahrenheit in the refrigerator section. A refrigerator that is too warm can cause the plastic interior to become odourous. An odour in a refrigerator is usually from a food spill. Clean interior with warm water and mild detergent. Check inside the crispers, underside of crisper cover, around the gasket, and air holes and crevices in the freezer section.

Water from my fridge dispenser is not cold. Why?
These devices are water dispensers, not water coolers. They are always associated with an ice dispenser so that ice can be added to the glass first. Thus, making the water cold as it enters the glass. Some refrigerators contain a water reservoir. They only hold one or two glasses worth of water. Their purpose is not to store cold water but rather to compensate for  warm water that initially enters the glass from the water line at the back of the refrigerator.

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